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Terms and Conditions

I. Upon enrolment the student agrees to comply with these terms and conditions.
II. The student signs up for a course through registration; registration forms must be received at least thirty days before the course begins.
III. The balance payment due for the course must be paid within the first day of the course.
IV. If the student cancels his/her enrolment in the course the registration fee is not reimbursed. V. If the student has paid for a course in full, and decides not to attend or withdraws before the end of the course, the student will not be reimbursed.
VI. Courses are held from Monday to Friday. Each lesson lasts 50 minutes.
VII. The Individual courses can be arranged by special request to take place on Saturdays and Sundays as well; in this case the price is to be increased by 20%.
VIII. Payments from one student cannot be transferred to another student.
IX. Upon enrolment the student accepts course programmes proposed by the ISTITUTO ITALIANO® . Due to didactic requirements, there may be some changes made to the course contents.
X. The student is covered by liability insurance; the ISTITUTO ITALIANO® is not responsible for any items lost or stolen within the facilities.
XI. The student can use the facilities of ISTITUTO ITALIANO® and its internet connection. Photocopies, illustrative materials and handouts are free of charge.
XII. The ISTITUTO ITALIANO® is partner with several other Florentine scholastic institutions and therefore courses may be held at other locations.
XIII. Course calendars observe Italian national holidays; missed classes will not be recuperated.
XIV. The ISTITUTO ITALIANO® has the right to cancel courses, with the exception of individual courses, if less than 3 students enrol.
XV. Those who have already attended a course at the ISTITUTO ITALIANO® are entitled to a 10 % discount on future courses.
XVI. A full refund is given when a course does not take place, or at the ISTITUTOITALIANO®’s discretion.